RAPHAEL THYS
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Agentic Workflow Design

Chat made your people faster. Workflows make your operation faster.

A chat window multiplies one person on one task. Your recurring, multi-step work (reports, pipelines, triage) needs something else: an agentic workflow, designed deliberately, with humans at the judgment points and verification gates where they belong. I design that blueprint with your team, on one of your real processes, in three weeks.

A team exposes an agentic workflow so human intent, verification, and approval remain visible.

The bottleneck moved.
Your process didn't.

When individuals get 30% faster but the process stays shaped for the old speed, the gain disappears into waiting: for review, for the next handoff, for the person who assembles it all. Agentic design is process design; it moves the repetitive middle of the work to agents and re-anchors people where their judgment actually changes the outcome.

Your stack, not a new one

The blueprint plugs into the tools you already run (your docs, your ticketing, your models of choice). No platform migration, no vendor lock-in disguised as innovation.

Verification is the design

Anyone can chain AI steps together. The craft is deciding where outputs get checked, by whom, against what bar, so speed never comes at the cost of accountability.

Humans keep the judgment calls

Agents take the repetitive middle: gathering, drafting, structuring, comparing. Decisions, nuance and client-facing sign-off stay with named people, on purpose.

How the three weeks run

  1. Week 1

    Map the workflow as it really runs

    We pick one recurring, multi-step process (reporting, content production, intake triage, QA) and map it honestly: steps, handoffs, waiting time, judgment calls, failure points. The map alone usually surprises the team that runs it.

  2. Week 2

    Design the agentic blueprint

    Together we decide which steps an agent runs, which stay human, and, most importantly, where the verification gates sit. You get a blueprint: agent roles, prompts and context sources, tool connections, escalation rules, and the review points that keep a human accountable for what ships.

  3. Week 3

    Pilot on live work, then hand over

    We run the workflow on this week's real instances, side by side with the people who own it. We tune the gates, document the operating manual, and leave your team able to run, and extend, the pattern without me.

Where this pays off first

  • A weekly or monthly report assembled by hand from several sources

  • Content pipelines: brief → draft → localize → adapt per channel

  • Inbound triage: requests, applications, tickets sorted and pre-processed

  • Document-heavy compliance or QA passes with clear criteria

  • Research digests and competitive monitoring on a fixed cadence

If your team is still building its everyday AI reflexes, start with an AI Activation Sprint first; workflows compound on fluency, not the other way around.

Questions about the blueprint

How is this different from just asking ChatGPT to do the steps?

A chat window still needs a person driving every step by hand. This blueprint defines who runs each step (agent or human), where a human checks the output before it moves on, and how the whole thing triggers without you re-prompting each time.

Does this need our developers to build something?

Usually no custom software. Most blueprints run on the tools you already use (docs, ticketing, your AI platform of choice) configured and connected; a developer only gets involved if your process needs a genuine integration.

What if the process changes after you leave?

The operating manual documents exactly why each gate sits where it does, so your team can adapt it themselves. That's the point of week 3: you extend the pattern without me.

What if we pick the wrong process to start with?

We choose it together in week 1 based on your actual pain (waiting time, error rate, volume), not the flashiest candidate. A good first process is recurring, multi-step, and already causing visible friction.

What does it cost?

Scoped per engagement once we've mapped the process in week 1, talk to me on the intro call and I'll give you a number before we start week 2.